Twin Lakes

We’ve been to many lakeside lodges and just feel the money paid for this one for what you got wasn’t right. The was damaged throughout the lodge even though they take payment on arrival of £250 for if any damages are caused to lodge during your stay. However damages seem to have happened but never fixed. The was threatening messages throughout lodge for example; flushing any products including wipes, sanitary items down toilet will result in money being taken. Loads of notes with exclamation marks. Staff not willing to help was sent to lodge and told someone would be round soon to welcome us and go through things. But they never turned up till we’d been in lodge for over 2 hours. Bedding was not provided for cot as was told it was a health and safety issue as it’s a choking hazard so they don’t even provide a sheet for the bottom told if we want sheet to take from one of the beds. Which you don’t expect when you’ve paid extra to have the cot. If they don’t provide sheets this should be written down as we would have happily taken these with us. The was a wasps nest in the window frame of the main bedroom so we could not open this window or any others upstairs else it resulted in many wasps entering. We found ourselves checking the bedding before getting in to make sure the wasn’t any wasps that had got in. As my partner is highly allergic to this and when informed staff on site they wasn’t interested. However the isn’t no proper office/reception it’s a portable cabin with one staff member but isn’t manned at all times. The value you pay for these lodges isn’t shown in what you get, the isn’t any bath robes to use after hot tub which most the lodges we’ve stayed in and have paid considerably less than what we did for this stay. The kitchen was very basic no cooking oil, salt pepper. One frying pan one sauce pan. Just not what you expect when lodge is for 6 people. They advertise this as a very luxury lodge but it is far from it. They don’t put any care and attention to detail in any part of the lodge. Paint marks everywhere damages to plaster board. Overall a very tired run down looking lodge damages to decking outside which is massive trip hazard. Also worth noting it’s a very money oriented place and making profit is all they care about. We asked to extend our stay but was told no as then they would loose money for the whole week as we only wanted to go for 5 nights. Personally I’d just save your money and stop elsewhere.

Mattress need changing as bow in the middle

A great place to stay , I would highly recommend it

This lodge was perfect.The location was excellent and the standard of accommodation was exceptional.

Plenty of room, sofas not the comfiest but beds very comfortable

Lodge excellent facilities and layout. Only two subbeds on decking in a 6 person accommodation, would have been nice to have a couple more. Sofas starting be a little warn.

The facilities in the cabin was amazing

We had a lovely short stay at twin lakes in a 3 bed lodge. The accommodation was great, with lots of space and a fab hot tub. It lacked a few desirables in the kitchen that would have made the stay more comfortable, caffetiere, ice cube tray etc. The staff were really friendly. The location was great for day trips but was a little surrounded by roads and train lines, although noise pollution was minimal. My son uses a wheelchair full time and this was the most accessible accommodation we have ever stayed in, although twin lakes markets itself as not being wheelchair accessible, not sure why this is. We had 2 downstairs bedrooms and the decking was step free with minimal threshold strips on the external doors, it was fantastic for him.

The lodge was spacious and bright, with a fantastic view of the lake from number 17. The two sofas weren’t the comfiest, but honestly, that’s just being picky. Overall, a really lovely place to stay!

We loved the place! The only thing that bugged us was the limited seating in the living room-just two couches for six of us. An extra sofa would’ve made it spot-on. Still, pretty awesome stay!

Such a lovely spot, we really enjoyed our stay there!

We stayed at the lodge with two families, ages from 1 to 71 and it really suited us all. The open plan space downstairs was great, especially the dining table and cosy chairs, perfect for meals and chats. The upstairs en-suite was spacious enough for a travel cot and had a comfy armchair for relaxing. The second en-suite with single beds might not be ideal for everyone, but it worked fine for us. The bathroom had a bath and plenty of hot water, which was lovely. Each bedroom had a TV and comfy sofas too!

We had a really lovely stay at this place! The building is super spacious and the setting by the lake is just stunning-so peaceful and quiet, just what we needed. The only minor gripe was the sofa, which wasn’t the most comfy, but it didn’t ruin our trip. One thing that could be improved is the lack of curtains or blinds; the windows are a bit see-through, though the slight blackout helped a little. Kitchenware was a bit basic-no champagne glasses, sponge, or mop bucket-and the cutlery and mugs could do with an upgrade. We also didn’t get a welcome pack, but the bottle of fresh milk from the farm shop was a lovely touch!

The lodge was stunning and spotless overall, but we did notice some stains on the sofas that could do with a proper clean.

We’ve just come back from a lovely stay at Twin Lakes and wanted to share our experience. The lodge was really spacious and well-equipped with all the basics like washing-up liquid, dishwasher tablets, kitchen roll, tea, coffee, milk and orange juice - lovely touch! Our dog was also spoilt with bowls and treats, which was a nice surprise. There was some wear and tear around the lodge and the sofa had quite a stained back, but honestly, it didn’t impact our stay at all. We did think a coat rack inside the lodge would’ve been handy-there's one by the hot tub for towels, but none for coats. Also, a hand wash in the bathrooms would be a nice addition. The staff were super friendly and welcoming, which made things even better. WiFi cost £10 for the whole trip, but we’d definitely recommend visiting Greenlands farm shop & restaurant nearby - food was top-notch and well priced. We’re already looking forward to coming back!