excellent caravan in nice location . Team members were excellent and customer service was outstanding

great weekend staff where good including gary

exellent park all the staff were friendly ammenities on the site are fantastic fishing brilliant will post photo,es when i finish my holiday cant find a fault with the site

Went for the Rock the Lakes and Abba weekend was great. This is our third time here and enjoy it every time. We go camping and enjoy the relaxing atmosphere and entertainment. Hopefully going again for the August bank holiday weekend.

1st caravan given was poor basic caravan not luxury . It was tired and old and not comfortable at all. The alternative caravan we were given was an improvement but was starting to look tired there was damaged to the fixtures and fittings, mould in the bathroom. It was not luxury.

I’ve booked with hoseasons previously and always had beautiful accommodation. We booked a superior caravan. On opening the door it was an overpowering smell of wet dog, I phoned what I thought was reception to be told I would need to contact hoseasons, they were closed. My husband was not arriving till late on the night. The carpet was badly stained, I did not want to sit on the sofa. The rest of the caravan was clean . We opened all windows, turned off heating and used candles to mask the smell. Tattersall sent someone out the next day to say they would use a machine to help clear the air (as we could not be moved). We had to be out of the van to do this. If it was done it did not work. I bought throws to cover the sofas ( the stains were that bad in the floor I was not going to sit on the couch. Walking around the lakes was nice if it wasn’t for people not picking up after their dogs. I’m very disappointed that both hoseasons and tattershall lakes did nothing to help even when I’d said I would pay to change vans or would pay for an upgrade.

The caravan was clean and tidy and exactly what I was expecting. The TV in the double bedroom didn't work but that didn't bother me. The hot tub was great as well but the deck did seem a little unkept.It would've been good for have a dustpan and brush or vacuum to sweep as well.

Poor value for money

Good, shame about the dog

Very clean caravan, well presented, thanks to the cleaners , thank you , everything we need in the caravan

The lodge was clean warm and did the job side bedroom was a bit small for 2 adults but we managed next time we visit we will book a lake side caravan

See previous review.

Excellent caravan, well equipped, comfortable and spotlessly clean

Not happy at all as internet very bad and staff not helpful went to pool area told had to book 20 weeks in advance didn’t make sense

Very clean and spacious, All appliances worked, no problems with caravan. Hot tub was lovely and clean.

The first lodge was the worse Ive stayed in. Made premier Inn look like the ritz. cobwebs, musky smells.........

Great caravan

Busy noisy park with expensive activities & expensive mediocre pub food. Basic caravan

Excellent park

Was worried as read some very bad reviews on this caravan, but i was pleasantly surprised. it was clean and beds were fresh and clean, carpet could of done with a better hoover but in general it was clean and tidy. good value for money. no towels was a let down , not even a hand towel was provided . so remember to bring your own.

Fun filled holiday good facilities

Spacious caravan, everything we needed. Seating area cushions not very comfortable

Don’t waste your time or money. The worst and most unhygienic place Ive ever been in my life and I travel a lot. What was meant to be a nice last minute trip away with my children ended up being a nightmare. The caravan had animal urine and excrement stains all over the carpets, sofa and seating area. The smell of stale waste and dog just hit you as soon as you opened the door and there was blood on the bedside table. The most disgusting place I’ve ever witnessed not fit for humans to stay in. Condemn that caravan now

Beautiful location and site, lovely staff and lovely and clean, our caravan was lovely. The facilities are great just disappointed with the gym being small and only opening at ten o’clock. Also it was a shame that you had to book a slot for swimming and just couldn’t go on speck. But overall it was a lovely place,and we had a lovely time.

Park has a lot of facilities - all closed on mondays. This isnt mentioned anywhere. Park is badly laid out with things in random places & not signposted. Couldnt do golf or hire a buggy or bike because the hut was closed even though it should have been open. If you havent booked they wont let you in the indoor pool even when its empty & we wanted to see the spa but couldnt find it. No ice cream vans, waffle van only open at weekends.Caravan was good but could have done with some table lamps & once the hot tub was switched on we couldn't turn it off or alter the temperature & the lights didnt work.Really disappointing.

First view lodge was nice and clean pity about stained carpets

Problems with doors the catches broken wouldn't stay open window blinds not very good cooker kept going out

Twin bedroom window wouldn't open fully.Shower drain kept blocking while showering

Good for money, very plain, had to ask for a table when we arrived due to it being missing

Loverly lodge

Only used as a base

Just missing plug points besides beds other than that was amazing

Excellent stay - thank you!

Lovely place Accommodation very nice Would go again

Lovely stay, children very happy.

Really good things are abit pricey though

Fab site. So much to do. Food nice at restaurant. (Bit pricey). Only let down, some staff vert helpful. But some were so disinterested in trying to help, basic customer service lacking. But overall great place to go, whether for quiet or active break.

Already booked another. ?

Good but for younger people

Amazing site loads too do...dont need to leave site packed with loads too do for everyone.defo go back

All in all an enjoyable break my only issue is night time entertainment wasn’t very good. Last drinks at 9.30pm wasn’t really feeling like a holiday.

Great family holiday and great facilities for dogs