Clean, comfy, great stay

While the lodge had everything we needed and the beds and toilets were spotless, the cooker and some dishes were dirty and the missing dining chairs and fireplace glass front were a bit disappointing.

Kitchen tools were pretty much missing or just not there.

Really enjoyed our stay here! The chalet was spacious enough for all eight of us, which was great.

We stayed and found a few issues, like no extractor fan in the en suite and one bed feeling more like a camping bed. There were some stains on the wallpaper in the main bedroom too. Locking the front door was tricky at first, but the staff responded quickly and sorted it out. Overall, decent service and a mostly comfortable stay.

Lovely place, but a starter pack would help.

Not impressed at all, quite disappointed really.

The lodge was okay, but the fridge and microwave were quite dirty. Also, the bin still had a wrapper stuck on the lid from before. Could do with a better clean.

Honestly, we were pretty disappointed with our stay. The lodge definitely didn’t match the photos at all - it was filthy from the carpets to the furniture and the bathrooms were grimy. The outside decking was so slippery, we couldn’t even use it safely. There was mould in the windows and cobwebs hanging in the bedrooms, which was pretty gross. We ended up cleaning the kitchen ourselves before even asking for a proper clean. Not what we expected at all.

Great spot, but the cabin felt a bit cramped for seven.

We really enjoyed our stay at the lodge! The location offered plenty of privacy and a peaceful vibe, which was just what we needed. The furniture was super comfy and the wifi was reliable-no annoying crashes like some places we've stayed. The only tiny downside was the cleanliness; my daughter dropped something that rolled under the sofa and honestly, it wasn’t the nicest to find. But given it was peak season and super busy, we totally get it. Overall, a fab lodge and we’d happily book again!

Overall, we really enjoyed our stay. The inside was lovely, though some lodges look worn out.

Had an amazing holiday! Huge thanks to everyone who helped make it special. We definitely plan to come back again soon!

We recently spent some time at the park and honestly, it’s a pretty lovely spot. The scenery is stunning and super peaceful, especially considering how many activities there are to choose from. The kids absolutely loved the swimming and cycling around the place; it kept them busy and happy. The organisation of the activities was spot on, which made things easier for us as parents. That said, we did have a few minor gripes. The lodge wasn’t exactly spotless-found dog hair everywhere on the floor and stains on the sofa that looked grim. It could do with a proper deep clean. Our boys, aged 2 and 4, ended up covered in hair after playing with trains and cars, even after asking the receptionist for a hoover-no luck there. The TV also took a couple of days to get working after asking about it a few times, but eventually it was sorted. Small things like no bin bags, washing-up liquid, or hand soap in the lodge were frustrating. We’re in a Radisson now and it’s so much better stocked. If only the lodge was cleaner, it’d be pretty much perfect!

We stayed at Dorchester Lodge recently. The photos didn’t quite show how spacious and airy it actually was, which was a nice surprise. It’s in a pretty good spot too, making it easy to get around. The lodge was clean and well-maintained when we arrived and it had all the mod cons - oven, hob, microwave, fridge, freezer, dishwasher and even a washer/drier, so it really felt like a home from home. The beds were comfy, with a large ensuite shower and full-sized bath. Only downside was the phone signal and WiFi being a bit slow, but overall, a lovely stay!

We really enjoyed our stay at the lodge! It’s bright, airy and super clean, which was great. The kitchen had everything we needed and the bedrooms were spacious and comfy. The location up those steep steps near the ski slope made it feel tucked away in the trees, perfect for relaxing. Though, not ideal if you have mobility issues!

Honestly, our stay was quite disappointing. At first glance, it didn't seem too bad, but the place only supplies the bare minimum kitchen stuff - we had to argue just to get an oven tray and they only gave us one, claiming that’s all we were allowed. The WiFi kept dropping and there was no TV either, despite us asking multiple times for it to be sorted. The place wasn’t very clean either and honestly, it looked more like it hadn’t been updated since 2000, not 2021! Wouldn’t recommend.

The lodge looked terrible, honestly. It really shouldn’t have been available to rent.

Honestly, we had a rough start. Check-in was late at 5pm and the kitchen was pretty grim when we arrived. Spent ages cleaning everything-counters, sink, hob, table, chairs and the floor. Not what we expected at all.

We had a small hiccup when the washing machine in our lodge started leaking, which was a bit of a surprise! I just wanted to freshen up the pool and beach towels mid-week, so we used our lodge towels to soak up the water. Luckily, maintenance arrived super quick-about 15 minutes-and house keeping sorted everything out within 20. The lodge was a tad worn around the edges, but overall, it was clean and tidy. We couldn't have asked for better service!

The lodge I actually stayed in was totally different from what I booked online. Quite disappointing!

We stayed in lodge 64 and honestly, the location was spot on-close to all the amenities, which was great. The site itself was really well-kept and perfect for walks, especially if you have dogs. The staff were super friendly and helpful, making our stay more enjoyable. The food exceeded our expectations and the WiFi was reliable, which was a bonus. That said, the lodge itself was a bit tired-looking; it could definitely do with a fresh coat of paint and some redecorating. The wooden ceiling made it feel quite dark and the windows were pretty grimy-needed a proper clean. The locks and door opening mechanisms weren’t great either, a bit flimsy. We loved having the outdoor balcony, but the decking was a bit rotten and could do with some TLC. There was also a nasty smell from the bathroom drains, which wasn’t ideal. Overall, good value, just needs a bit of sprucing up to be perfect!

It’s a bit disappointing overall, not very cosy and no DVD player. Rooms could be cleaner too.

We really appreciated the spaciousness and privacy of the lodge - it wasn’t overlooked at all, which was great. However, it’s a shame the decor looked a bit tired and could do with a refresh. The sofa covers were a bit grubby and we had to buy washing-up stuff ourselves since it wasn’t provided, which was a bit of a pain.

Honestly, we weren’t expecting much, but this place was quite a letdown. The photos really don’t match what we saw; it looked way better online. The kitchen floor was coming apart and we kept catching our feet on the loose bits. Cleanliness was pretty poor too-skirting boards were filthy and there were stains on the carpet. The shower kept dripping and the bath plug was broken, making it tricky to remove without a knife. We didn’t spend much time there, but I’d be furious if we’d paid more during peak times. Definitely not worth it!

Overall, our stay was decent. The furniture and doors showed a bit of wear and tear, but nothing major. The real issue was when smoke billowed out of the oven the first time we used it - turned out the bottom hadn’t been cleaned. I had to scrub it with a brillo pad while wearing rubber gloves. Not exactly what you want after a long journey, but it was manageable.

The lodge was a bit worn out and had a couple of small issues, but overall it was comfy. We really loved the location and the stunning view-absolutely fabulous!

Me and my family had a amazing holliday at warmwell last week, lots to do ski slopes with ringo's roller rink entertainment arts and crafts and more and one staff member was amazing and stood out was rebecca she was so nice danced many times with my daughter listend joked daily wear as some of your other staff members we felt were not so welcoming with was a little let down but still over all we loved it and we will defonatly be coming back again

Everything was amazing. Only advice is don’t book the “pool party” it’s expensive, less time in the pool than the free sessions you can book. They don’t open the water slide and half the floaties were punctured. One life guard was also particularly rude and we all came away disappointed. But everything else we couldnt fault and location is great for exploring. Our lodge was also one of the nicest we’ve ever stayed in.

Great range of facilities at the location.

We had a great holiday. The children tried out new activities and really enjoyed their time. The staff throughout the park were very helpful and always asking if there is anything we need. The lodge was very clean and the beds were comfortable.

Highly recommended ?

Fantastic holiday! Warmwell is in a great location, only 15mins from the beach! The lodge has everything you might need: toaster, kettle, microwave, cutlery, cooking utensils, washing machine, bath towels. Lots of activities on site to keep the children entertained! Staff super friendly & helpful!

Great place for a break for the kids, expensive, but isn't everything at the moment