Had a lovely relaxing holiday returns excellent lovely food and service .reception staff very helpful polite and welcome .lodge was lovely clean and t is felt at home well done everyone

Lodge was excellent couple of small issues that were rectified without issue Def be back

The interior of the lodge was clean and spacious. The sliding doors to the ensuite were rattling and perhaps needed mini handles as it was not easy to open/close without risking damage to fingers. The bedroom furniture, ie the drawers had to be open and closed forcefully as the fit was tight. Maintenance staff appeared unannounced to change the lid whilst my husband was in the hot tub.

The Falstone was great, although perhaps the least spacious of all the Kielder lodges. Nonetheless though, it was still well laid out and very comfortable with great facilities.One gripe I do have is the change to door locking on the lodges. In years gone by the doors have used a traditional metal key with an interior latch on the door, though this year that’s changed to an electronic key card. That’s absolutely great from the outside in and feels very secure. From the inside though, there’s no way to lock the door, making it very easy for a small child - or, in my case, a bouncy dog - left unattended for even a moment to open the door and get out. We resolved this by stacking furniture in front of the door, but I’m not sure that would work for an adventurous toddler!With that said, there’s lodges were super comfy. I particularly love the beds, and we as a family were so glad that the ability to hang bird feeders outside the window was available in this lodge!

Good peacefullocation. Restaurant slow to serve on three night and forgot drinks orders twice. Was also given others drink and food by mistake

Great lodge, lots of extras

Great spacious lodge with all home comforts. Large verandah with great hot tub which was attended to each day

Great lodge with lovely modern appliances, great furniture and spotlessly clean. Hot tub is amazing and the bathrooms are lovely too. The inhouse bose speaker was such a nice addition too.

Excellent place to visit

Lodge was ok, could do with a spruce up.. deep clean, cobwebs/moss brushing off external walls and hooks would be handy to hang robes outside whilst in hot tub. This is easily over looked/forgiven however as the robes, slippers, fluffy towels, prosecco, bug spray, candle and doggie welcome pack, really makes you feel valued and all fuzzy inside ????

Nice loge and swim spa Tyres to be 5 star with fancy soap and conditioner robes and slippers,but it is not.No instructions on how to operate the heating and fire, washing machine dishwasher oven and microwave Just a lake of general information on the loge and facilities.

We had a great time

Lovely little lodge, lush seeing all the birds in the day and foxes and hearing owls late on. Only thing was the washer was very noisy and under the sink leaked a little when washing up, but had a lovely weeks stay here :)

We spent a wonderful week at Kielder Waterside. Beautiful location, great facilities, friendly and helpful staff and lots of things to do for adults and children alike. Our daughter loved the Bird of Prey Centre and the swimming pool and our son could not get enough of Kids Drive Time. I would highly recommend Kielder Waterside for a fantastic family holiday!

Plenty of space- clean and well designed. Everything worked well.

Good lodge and refitted since previous year's visits (pre 2025). Loved the Bluetooth bathroom mirror (want one for home) (-:

The lodge was beautiful and the hot tub was amazing and clean, we loved everything about it, the only thing that we found in lodge 34 is that the water pressure in the showers was really bad and it was more like a trickle, we loved all the little extras that had been left especially the frizzante :). The rooms and beds were comfy but the tvs in the bedroom are very small and could be improved in size as they are to small to watch.

Beautiful park with good facilities Shop could do with more selection

Great lodge

Well equipped and spotlessly clean. Robes and slippers for hot tubs use very appreciated. Tea, coffee and milk in the cabin on arrival and the Prosecco was a lovely surprise. Plenty of space in the cabin for a family with teenagers.

Needs improvement on cleaning and fittings bit old, TV never worked. Outside area was dirty.

Very dated lodge in need of a refurbishment, not value for money at all

We had a wonderful 4 nights in absolutely stunning surroundings. The Lodge was clean and welcoming and the bed was super comfortable. The midges ate me alive but it was so worth it. The kitchen had everything you need. The hot tub was ready to use from booking in. We had plenty of room as 3 adults. The restaurant serves delicious food at affordable prices. There are lots of activities going on to suit most families.

Older lodge and dog friendly but excellent position and generally good. Lots of wildlife visited with birds feeding from the hand

The lodge was great

The lodge felt tired and in need of some updating. Windows were really dirty on the outside and the BBQ hut hadn’t been cleaned so we had to do that before we could use it. It was well equipped with a washer/drier, dishwasher, Bluetooth speaker and PS4. Shower over bath wasn’t the best and bathroom had quite a lot of mouldy spots and generally felt in need of a refit.

It was a lovely cabin.

What a wonderful time we had at Kielder. The lodge was comfy and well equipped and having the hot tub was a winner with our teenage children in particular. The setting is beautiful and there is plenty to do and lots of lovely walks. The staff were really friendly and helpful. The restaurant had a great menu, lovely food and also very friendly staff. Overall we had a fantastic time and would recommend.