Could fault the lodge maybe a welcome pack with more information. Just the company who runs the site could handle things better

I’ve recently returned from a midweek break here for just myself and my 2 Pomeranians, and 100% will be returning in the future! ????On arrival I checked in at Reception and was given the loveliest, warmest greeting by Elle. She was super professional, very down to earth and explained everything thoroughly in relation to ‘checking in & out’ and the resort in general. She also gifted me two ‘Dog Welcome Pack’ boxes which were beautifully presented and were completely unexpected - a really lovely touch to our stay! She gave me a quick guided tour of ‘The Clubhouse’ (Restaurant & Bar) and the veranda which overlooks the Golf Course & the Tennis Courts. *The Clubhouse and the Resort in general are Dog Friendly, however dogs are understandably not allowed on the Golf Course or the Tennis Courts*. Elle then kindly assisted me back to my car so I could then head over to the lodge. We stayed in ‘Lakes View 15’ which is a ‘2 Bed Lux Garden Lodge Pet Friendly Hot Tub’. The lodge was brand new and cleaned to a very high standard. Cleanliness is something which is generally overlooked in Pet Friendly accommodations but not here - everywhere was immaculate!The Lounge area featured a smart tv, an Echo Dot (Alexa) and the lodge had free Wi-Fi. The Kitchen area featured a full size fridge with a separate 3 drawer freezer (fantastic for my 2 dogs who are fed a raw diet), a full size dishwasher AND a washing machine! There were small touches which I really appreciated - a Tea Towel, 1 Dishwasher Tablet & the Bin had a bin liner already installed. This lodge also featured a twin room, a separate shower/toilet room and the Master Bedroom had an en-suite complete with a full size Bath! More small touches - both the separate shower/toilet room and en-suite had 1 toilet roll & the bins had bags already installed. The Master Bedroom featured a desk with light up vanity mirror, had a hotel style hairdryer left in the wardrobe drawer but one downside - there were no coat hangers, which in the grand scheme of things is very minor and only a small criticism of what was overall a fantastic lodge! Bed linen was provided (made up on arrival) as were towels and bath mats. The garden area was quite substantial in size. It had both grass & patio terrain, featured a picnic style table with 2 benches, as well as 4 bar stools alongside a Pergoda complete with Hot Tub. A lovely gentleman from the Park Maintenance Team visited every morning to carry out mandatory daily checks on the hot tub - he discreetly lets himself into the garden via the gate, so don’t block the gate closed with a bar stool like I did ???? (There was a fault with the patio door lock barrel. I logged this with reception but they were already aware and were awaiting Willerby to sort under warranty, so as an extra security measure I put a bar stool behind the gate to stop anybody from potentially walking in).The resort in general was so peaceful and relaxing - the only noises heard was the occasional vehicle passing on the road, most of which were farm vehicles. I would absolutely recommend this resort to anyone, whether you have dogs or not. I’ve been praising this resort since visiting but advised friends/family not to book it too much so that there’s enough availability for me to go back at some point ????

Best lodge I have every stayed in. Absolutely beautiful. Very well equipped. Bed very comfy. Great to have your own private garden. X

Wonderful lodge, very well equipped & maintained.Very good standard of furniture & beds.The garden was great for our dogs & complete with a hot tub, which was lovely

Very nice accommodation and well presented.

Amazing 4 night stay. Lodge was immaculate, hot tub great extra touch. Garden amazing for the dog to roam around in.

Only let down by stained upholstery and a few ants daily.Very comfortable bed Inc 2 full size singles. Kitchen well equipped. User instructions for microwave might have been valuable- useable on basic settings.

Lodge needed cleaning outside and decking a good sweep. Made use of old pallett as gate for pet security on deck area,believe full gate made to fit should be fitted espwcially for (dog friendly den) holiday.Kitchen utensils and equipment very sparse.Plastic glasses for adults not pleasant.Over all,a friendly park,with fab bar/restaurant and good facilities.

Lovely stay, super friendly owners and that jacuzzi really made our trip special! Definitely coming back.

Really enjoyed our weekend here, perfect for a peaceful anniversary getaway. Highly recommend it!

This place is a real gem! Super cosy and peaceful, yet not far from shops and stuff. The hot tub is ace and the underfloor heating means you stay warm no matter what. Rob, Sharon and Bonnie are lovely hosts. We’re already planning our next visit - can’t wait!

We loved this cosy little cottage! It’s tucked away enough to feel private but still near local shops and cafes. The hot tub was fantastic and the underfloor heating kept everything nice and warm. Rob, Sharon and Bonnie made us feel so welcome. Can’t wait to return soon!

Really enjoyed our stay, the place was spotless and well-equipped. The hot tub was a lovely touch!

We stayed in lodge 17 which was perfect for us and the dog as the garden was enclosed with a hot tub and seating area. The lodge was immaculate, and new, with new lodges being delivered whilst we were there, staff were friendly and also gave us a doggy welcome pack. Shops and takeaways are local and there is a pub/restaurant, golf, tennis on site and a driving range over the road. Good site for walking the dog around too and very quiet, would definitely recommend for a relaxing break

Had a fantastic break away

We had such a lovely stay at this charming cottage! It really is a little gem - everything you could possibly need is provided, so we didn’t have to bring much at all. The owners, Sharon and Rob, thought of everything, including a fantastic welcome pack with all the info and menus. Our dogs enjoyed the enclosed garden, which was a real bonus and the hot tub was just perfect for relaxing. They were quick to respond if we had questions. Thanks for a wonderful break - we’ll definitely be coming back!

We had a fantastic weekend here, everything was perfect for a relaxing anniversary escape. Highly recommend!

We just got back from a fantastic four-night stay at this charming cottage. The owners are really friendly and helpful, but they’re not overbearing - just there when you need them. The garden is huge and fully fenced, perfect for our dog to run around freely. The place has everything we needed, including a great BBQ one evening. The hot tub was the real highlight! We’re already planning to come back and have told our friends about it. Thanks for a lovely break!

We had such a great weekend at this place! Everything we hoped for and more. The underfloor heating was a hit with our dogs, especially Luna, who was wagging her tail non-stop. The garden was perfect for them to run around. We’re already planning to come back soon - can’t wait! Definitely a lovely spot for a break.

Lovely spot, super relaxing vibe, can’t wait to return soon!

Really enjoyed our stay! The lodge was cosy and the hot tub was such a bonus.

We needed a quick escape and found this place absolutely spot on. The stay was comfy, with lovely local pubs and countryside walks just a short stroll away. Our dog loved it too-didn’t want to leave! Definitely recommend.

We had such a lovely stay! The cottage was perfect, with a cosy log burner and hot tub. Hosts were really friendly. Hope to come back soon!

Such a calming spot, the Jacuzzi really made our stay special!

We really enjoyed our stay at this charming cottage. It’s tucked away in a peaceful spot, perfect for unwinding. The hot tub was a real highlight and the place was spotless with all the essentials. Loads of lovely walks nearby. Totally recommend!

We had such a lovely stay! The cottage was spotless and really well stocked. Plenty of dog-friendly walks nearby, which was great for our pups. The host was super friendly and quick to respond, making everything smooth. Meeting the farm animals, especially Penelope the pig, was a real highlight. We’ll definitely be returning - such good value!

Great stay, the cottage had everything we could ask for.

Nice place but needs hooks

We had an absolutely lovely stay here! The location is stunning and really private, which we loved. The owners are super friendly and made sure we had everything we needed without intruding. After a long day cycling, the hot tub was just what we needed - total relaxation! The only thing to note is that the cottage is right under Stansted’s flight path, so there’s quite a bit of noise from planes. It took us a couple of hours to get used to it, but it didn’t ruin our break at all. Great place overall!