Emma
Date of stay: 26th March 2025
We loved this cottage! It’s really spacious for four, super peaceful and perfect for unwinding. We had such a relaxing, stress-free break.
Emma
Date of stay: 19th March 2025
We had a lovely time at this lodge. The rooms were spacious, especially the four-bedroom layout, making it perfect for us. Definitely coming back!
Jamie
Date of stay: 19th March 2025
We had such a lovely stay at Plas Isaf! After our usual retreat shut down, we’d been on the hunt for somewhere special and honestly, this place ticked all the boxes. The lodges are stunning, really top quality and kept spotless. It’s so peaceful here, perfect for unwinding, but still close enough to explore North Wales. Lisa and the team made us feel really welcome too. Already planning our next trip!
Emily Carter
Date of stay: 19th March 2025
We’ve just got back from a week-long stay at a lovely lodge in Caerwys and honestly, it was a pretty great experience. The lodge itself was super modern and in fantastic condition - definitely feels brand new, with a really spacious open-plan living and kitchen area. Each bedroom has its own en suite, which was handy, especially for a group like ours.
What really made our trip special was the staff. From the moment we arrived, the service was top-notch. Lisa on reception was so friendly and helpful, answering all our pre-arrival questions and taking note of our requests. It was such a relief to meet someone so welcoming after a long journey. Then there’s Greg - what a legend! He seems to do every job around the place, from maintenance to grass cutting. Honestly, nothing was too much trouble for him. You could tell he genuinely cares about the site and the guests. Every staff member we encountered was chatty, approachable and made us feel right at home.
The lodges are quite new, so everything looked fresh and well-maintained. We honestly can’t understand why this site is only ranked second in Caerwys because it’s miles ahead of the other one we visited - Plas Isaf Lodge Retreat. That place felt a bit tired compared to this one.
Now, on to a minor issue, just to be fair. Every morning, we woke up to the smell of sewage, which was a bit unpleasant. We found out it’s because of the eco-friendly system they use - the shower traps hold very little water, so when the toilet is flushed, the smell gets sucked away. The fix is simple - just running water into the shower tray helps, but it’s a bit of a pain to remember every time. We’d recommend taking some air freshener along, just in case. We’re not sure if this problem is limited to our lodge or if it’s across the site, but it’s worth noting.
Overall, we had a lovely stay and despite that small hiccup, we’d definitely come back. The staff, the lodges and the relaxed vibe make it a place worth visiting!
Emma
Date of stay: 16th March 2025
We had a fantastic stay at this lodge! It’s super clean and comfy, with TVs in every room and loads of plug sockets. The kitchen was well equipped and the washer/dryer was a lifesaver. The hot tub was perfect for relaxing after a busy day. Exactly what we needed!
Emma Carter
Date of stay: 14th March 2025
Great deal, highly recommend
Emma
Date of stay: 12th March 2025
Great site, very clean and well looked after! Definitely recommend.
Emma
Date of stay: 12th March 2025
We recently stayed at Plas Isaf for a three-night family getaway with our three-month-old and honestly, it was a mixed bag. The lodge was generally clean, but some of the finer details could’ve done with a bit more attention. We spotted cobwebs behind the TVs and on the ceilings, some fluff on the bedding and a bit of peeling paint on the bathroom wall. Nothing too major, but definitely room for improvement.
The site itself is a bit limited in facilities, which we’d expected, but it’s worth mentioning that there’s no shop or way to buy essentials on site. There’s a beer fridge in reception, which is a strange choice, but no basic groceries or supplies. Caerwys is just a couple of minutes’ drive away, so it’s not a big deal, but if you’re relying on public transport or taxi, it’s a bit tricky since walking isn’t really an option despite what Google Maps suggests. Maybe some basic provisions sold on-site would be a good addition.
Inside the lodge, there’s no welcome pack or guide to help you find things and no cleaning products provided either. So if you’re planning to do a quick tidy-up or freshen things up, you’re out of luck. It would’ve been nice to have at least some soap or dishwasher tablets.
The biggest issue for us was the noise. The site markets itself as a peaceful retreat, but that wasn’t quite the case during our stay, especially on the Friday and Saturday nights. On the Friday, we were surrounded by hen parties and groups of adults partying until around 2am. I get that they accept these bookings, but it would be better if they separated the groups more clearly. Hen parties and adult groups should be on one side, families on the other - that’d make a huge difference. Some of the noise was so loud we could hear it from lodges four or five away! We did complain about our immediate neighbours, who were in the hot tub blasting music until late and the security staff were very friendly. However, it’s unclear if anything was actually done, as the noise continued until 2am despite our complaint at midnight.
Overall, we had a good time, but these issues really do need addressing. Especially the noise levels - better separation or stricter noise controls would make a big difference. We might consider returning, but only if these problems are sorted out!
Emily Carter
Date of stay: 12th March 2025
Our weekend away kicked off with a lovely greeting from Lisa, who kindly showed us to our lodge. We stayed in lodge 44 and honestly, it was stunning! Very sleek, spotless and so peaceful inside. The best part was the private decking - no one overlooking us, just gorgeous views of the trees, with birds chirping and water flowing nearby. It was just perfect for unwinding and escaping the hustle. The natural surroundings were breathtaking, both during the day and under the stars at night. We loved how close it was to the town, just a quick drive, or about 20 minutes to Mold if we wanted a bit more action. We’re already planning to come back because this place really stole our hearts - not just for the scenery but also because we got engaged there! Absolutely unforgettable!
Emily
Date of stay: 9th March 2025
We absolutely love this place! We've been coming back for two years now and this time we stayed in Lodge 10. The mornings are perfect with the sun shining on the hot tub until early afternoon, making it super peaceful and private. The lodge is modern, spotless and really well-kept. The only minor thing was that the Smart TV didn’t have apps like Netflix or Disney Plus, which would’ve been nice for relaxing evenings. The staff are genuinely friendly and always happy to recommend local spots. Plus, the North Wales coast is fantastic for long dog walks on those lovely sandy beaches. Can't wait to come back!
Emma
Date of stay: 8th March 2025
We stayed at Llwelyn Lodge and found it quite cosy and spotless overall, though the floors did need a sweep when we arrived. Wooden floors definitely benefit from a quick hoover now and then! Also, it’d be handy to have some oven gloves and a few more plates, as we kept washing up. Sadly, no bath, which was a bit of a letdown, but still a comfortable stay overall.
Sarah
Date of stay: 5th March 2025
Very comfortable stay, would definitely return!
Emma Carter
Date of stay: 3rd March 2025
Beautiful place with friendly staff, loved it!
James
Date of stay: 2nd March 2025
Really enjoyed our stay, the location was spot on!
Sarah Collins
Date of stay: 26th February 2025
Great spot! The lodge was super spacious and spotless, perfect for hanging out with friends. Lots of nearby activities too. Definitely recommend and we’d happily return. Lovely peaceful surroundings!
Emma
Date of stay: 18th February 2025
Our stay at Plas Isaf was really enjoyable! The lodge was beautifully decorated, creating a very cosy and welcoming atmosphere. The hot tub was perfect, especially in the chilly weather-it made our weekend even more relaxing. We did encounter a minor hiccup with the electric tripping a few times, but the staff responded quickly every time, sending the handyman over within minutes-top service! Towards the end of our trip, the receptionist was kind enough to let us stay until 3pm on departure day, which was much appreciated and gave us more time to enjoy the facilities. There’s not much to do right near the park, but if you’re up for a bit of a drive, there are some attractions nearby. Honestly, we loved just unwinding and doing absolutely nothing all weekend. We’re already planning to come back! Thanks so much, Plas Isaf!
Emma Carter
Date of stay: 16th February 2025
Really enjoyed our stay, the lodge was lovely and modern.
Alex
Date of stay: 16th February 2025
Really enjoyed our stay, the lodge was just right.
The location was spot on, close to everything we wanted to see.
The hot tub was definitely a highlight-so relaxing!
Overall, a fantastic place, would definitely come back.
We found the lodge to be perfect for our needs.
Everything was clean and comfortable, no complaints there.
The only thing was, it could’ve been a bit quieter.
But honestly, we had an awesome time, loved it!
Claire
Date of stay: 9th February 2025
We had a lovely four-night stay. The lodge was super comfy and well equipped, with plenty of space. The hot tub was a real treat after exploring nearby beaches. Nice dog walk too!
Emma
Date of stay: 9th February 2025
Absolutely loved the stay! The lodge was perfect for unwinding and the scenery was simply stunning. Highly recommend!
Emma Carter
Date of stay: 9th February 2025
Really enjoyed our stay, would recommend it!
Emma
Date of stay: 26th January 2025
Really enjoyed our stay, the lodge was superbly comfortable.
Emma
Date of stay: 14th April 2024
Very comfortable and well looked after
Emma Brooks
Date of stay: 11th April 2024
The lodge was lovely, just a few small tweaks could make it perfect. The hot tub really made our stay special!
Alex Carter
Date of stay: 10th April 2024
Staying in No 28, we booked a double room on the left side and honestly, it smelled like sewage water when we arrived. We told the maintenance guy, who said he’d send someone, but nobody ever showed up. My daughter got sick, so we had to leave a day early. No contact from the staff or any offer of a refund either.
Emma
Date of stay: 8th April 2024
We recently stayed at this lodge and honestly, it’s one of the best places we’ve been to. Everything feels so fresh and modern inside - really nice design. We loved how pet friendly it was; our dog loved it too! The site is super relaxing, perfect for unwinding after a day out. The staff were so friendly and quick to help when we had a small issue with the door (our mistake, really). Sadly, we didn’t get a welcome pack when booking through Hoseasons, which was a bit of a letdown. Still, we’ll definitely be coming back!
Alex
Date of stay: 7th April 2024
The lodge looked lovely, no doubt about that. However, the toilet seat kept coming off and there’s some tape around the edges to seal the floor. Bit disappointing really!
Emily Carter
Date of stay: 7th April 2024
The lodge is stunning, really! We loved the bathrooms and showers - they’re lovely. Maybe adding a rug in the lounge could make it even cosier and warmer underfoot, but overall, fantastic stay.
Jamie
Date of stay: 1st April 2024
We really enjoyed our stay here. The park itself is beautifully maintained and the location is perfect for exploring North Wales. The lodge was spotless, though a bit worn in some spots, like the tape on the floors. The staff were super friendly and sorted out a cooker issue quickly. The beds were comfy and the hot tub was a real treat after a day out. We’d definately come back, it’s a lovely spot!
Charlotte
Date of stay: 27th March 2024
We stayed from Monday to Friday and check-in on Friday was strict at 4pm, with checkout by 10am on Monday. The lodge was really lovely and modern and the hot tub was fantastic-such a nice touch! The view from the lodge was super relaxing too. On the downside, there was no welcome pack with basics like bread or milk, which was a bit disappointing. The site is still a work in progress, so some areas aren’t very pretty yet and we noticed a bit of wear and tear in the new lodge - paintwork and taped floors. Also, only two dishwasher tablets were provided and no washing machine tablets. Beds weren’t the most comfy and the lounge sofa could do with some cushions. Oh and no mirrors in any of the bedrooms in our 3-bed premier lodge - that was a bit of a pain for us ladies wanting to dry our hair!