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Sandford

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Sandford - Reviews

Laura Storey
A fantastic holiday park, loads for the kids to do even if it rains. We will be back next year.
Cameron
Date of stay: 10th April 2024
Great caravan everything you need big enough for 6 people everything you need in there for cooking in and shower was fine nice as the kids had a bed room each so they were happy
Verified Guest
Date of stay: 7th April 2024
The location and park are great. We have been several times before. However, as we paid alot of money for our stay I feel it was very poor value for money.
Verified Guest
Date of stay: 18th February 2024
Couldn't use hot tub, hot water or heating. The floor hadn't been cleaned, otherwise good facilities if working and beds clean and comfortable. Good size lodge. Would have got a much better review if everything was working.
David
Date of stay: 1st November 2023
Outside the accommodation was fine, the accommodation itself was not. Accepting its a dog friendly site , and we had a dog ourselves, you expect what goes with a dog. However, our dog friendly caravan was not very clean. Furniture was in need of a good clean., and vass quite stalw smelling. The shower wouldn't drain, and , after repair, it leaked underneath the caravan, instead of inside!. The complaint was registered evening time, but not addressed until next day.
Steve
Date of stay: 1st November 2023
Enjoyed are holiday however lodge could do with deep clean.grease around kitchen. Sofas smelt and looked grubby. Bed mattress could do with replacement. Staff and park itself were excellent.
James
Date of stay: 1st November 2023
Amazing holidays!! We booked exactly the holiday the day we got home!!!
Helen
Date of stay: 1st November 2023
We arrived and our kids mattress had blood in the middle not a little, a lot. When I went to reception they added us to a list. It never got done and I had to chase it up and that ruined the 1st 2 days. The shower never worked properly. It was not hoovered properly and for the amount of money I was disappointed. I think your staff let you down as they are very young and inexperienced. My dad passed this year and we needed to take mum away for a break but we actually come home disappointed. That caravan should be checked before guests arrive.
Verified Guest
Date of stay: 1st November 2023
Toilet doors did not lock in caravan. Bedroom door had a hole punched in it. No bedding provided for the sofa bed. No results from numerous complaints. Up to deparrure no maintenance had Been done. Reception staff unhelpful and rude.
Wendy
Date of stay: 1st November 2023
Our holiday was lovely I came with my granddaughter and she loved the swimming pools and all the activities. We went to the show one evening and when we came out it was very dark. For some reason we ended up in the touring and camping site. We should have been in the static caravans. We spent almost two hours walking around in the dark, LOST. Eventually we saw someone and asked how to get back to the caravan. A young lady took us all the way back. From then on we used the car to get to & fro anywhere . I think more signage to main area from camping site would have at least got us going in the right direction
Verified Guest
Date of stay: 1st November 2023
Would not recommend or stay here again.
Verified Guest
Date of stay: 1st November 2023
Terrible!!! Old black potatoes charged £4 for large chips which was the warm and the size of an extra small. The service was poor like staff could not be bothered. Rented a caravan than can sleep 8 people, when we arrived there was not pillows for the sofa bed, the sofa did not pull out all weekend, the floor was dirty the single beds were messy. The broadband was terrible we couldn’t even get signal on our own phone data, there was no brush for the dust pan and only got given 1 bin liner. Even after going straight to reception and asking for these things and complaining we still received nothing. We then went down again on Sunday morning and then at 6pm is when we got our bed covers and pillow only. Not good service at all
Lyn
Date of stay: 1st November 2023
Location and caravan good facilities at park everything which is on website swimming pool slide not working was the only down full for the children the banding system not working very well maybe need to have hour sessions in stead of three quarters clear the pool completely then next session go in when you go on this sort of holiday you need deep pockets but this should not be a surprise when booking pre book activities in high season as spaces run out quickly restaurant nice staff all round the complex very friendly and helpful the only down full food not coordinated very well some warm some just of grill plates are hot food not but cooked well bar staff very slow in ordering food more staff needed or to be split into areas ie drinks and food orders
Russell
Date of stay: 1st November 2023
Good quality food from main restaurant. Caravan not clean on arrival, had to go to shop to buy bed sheets as reception closed. General areas pretty filthy. Staff very friendly but clearly over worked and very short staffing throughout areas. Blaming it being "busy" - guess what - its Half Term!! Seriously in need of extra staff to stop facilities having to close early. Plenty of photos of the general filth in caravans and general areas.
Natalie
Date of stay: 1st November 2023
The holiday was a great price and super impressed with the facilities especially how dog friendly the site was
Susan
Date of stay: 1st November 2023
This site was brilliant everything there that you need plenty to do. It was lovely and clean and tidy.The mobile home was also nice and clean and spacious definitely recommend.
Kathryn
Date of stay: 12th July 2023
Lovely lodge, like home to home, bonus having hot tub.
Helen
Date of stay: 12th July 2023
Overall really nice. Staff really nice, friendly and helpful. Good location for coast, Poole, Jurassic coast. The lodge was lovely and comfortable. Only would say that the mattresses need replacing on the beds because you can feel the springs. Good entertainment in the evening.
Andrea
Date of stay: 10th July 2023
Had a lovely time here, we were 2 couples no children so did not use all the facilities. Spent our time visiting National trust properties and exploring.
Gary
Date of stay: 10th July 2023
The lodge was very comfortable and well worth it having the extra space and the hot tub was an added luxury to have. The only downside for me was there were no instructions for the use of the equipment within the lodge. Which was disappointing as you then had to try and work things out, which wasn't easy at times and if you are not tecnically minded, it would be a nightmare.
Izabela
Date of stay: 10th July 2023
Cob webs in main bedroom, lunch windows and doors a bit dirty and patio sitting area. In general clean
Cherry
Date of stay: 5th July 2023
Not a great caravan but aside from that it was ok
Helen
Date of stay: 4th July 2023
Disappointed when booking told them we had a disabled 80yr old & had 3 rickety steps up into caravan.
Matt
Date of stay: 1st July 2023
The caravan was fine but there was no storage for non fridge items! Also for some reason in the bathroom we couldn’t put anything on the sink as it would fall into the sink due to fit leaning so far forwards.
Tracey
Date of stay: 4th June 2023
Lovely and beautiful place to escape for a quiet time away. Lots of facilities and shop was excellent for your necessities.
Helen
Date of stay: 17th May 2023
Loved every minute of our stay. The lovely Diane served us lunch on our first day and was super helpful in recommending lots of trips and places to visit around Poole. We managed a boat trip to Swanage then got the diesel train to Corfu Castle, took a leisurely stroll around the ruins then stopped off at the tea rooms for refreshments before catching the train and boat back to Poole. We all loved the boat trip especially the stunning coastal views and the informative commentary on board.
Gill
Date of stay: 20th April 2023
Pool "lodge" wasn't really a lodge but a static home, I expected more for the money we paid. It was quite dusty and hadn't been cleaned properly, the double doors didn't open from the outside, the TV didn't work for 3 days and there was a broken vent in one room which made it freezing. Once someone arrived to fix these, they were very nice but it took over 3 days to get someone in. Positives: it was warm and the showers and heating worked well. However, we wouldn't choose to return to Sandford or Poole Lodge.
Denise
Stayed for a weekend with my girls. Accommodation was clean through out, beds comfy, but could of done with a thinner quilt. Location perfect for beaches and Corfe. Will certainly be back
Shannon
We had a lovely time! The only reason it’s a 9 not a 10 is because you’re limited to time in the pool. We had planned for a pool day as if abroad and we got an hour. Otherwise the facilities and park were lovely.
Stephen
Great site plenty to do in and around the area. Lovely Lodge and a well kept clean site. ?
Peter
Had a great time at Sandford Holiday Park. We were there during the heat wave, so the outdoor pool was much needed and used! It is a lovely site, situated amongst trees and pines. Nice walks up through the woods and back even on the hottest days. The nearest beach was about a 10 minute drive away at Hamworthy, but it is worth it when you get there. A very quiet stretch of beach with just a few paddle-boarders in the water. Actually went for a swim in the sea (first time in about 30 years!). We had a really lovely holiday and I would give the site 10 out of 10.
Derek
The Staff made this holiday for us they were so friendly and helpful and nothing was too much for them they went up and beyond to help.Even to the staff on the ticket shop who was so nice to the children when they cashed the weeks tickets and asked them what colours they wanted.Every night the security staff would ask if we were o.k and chatted as we went into the show bar.When the children did activities they were encouraged which brought out the best in them.So can I thank all the staff at Sandford for a very happy and relaxing holiday.We certainly will come back.
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